health screening tool

Health Screening Tool

We're asking that all guests to our health, fitness and aquatic centres complete a 3-question screening process before entering the facility. You can now do this ahead of time online! Just complete the questions on your handheld device and show the green screen to the staff member who greets you.

Stay up to date on what is currently available within your YMCA and H2O centres on our COVID-19 Updates page

Updated October 9, 2020, 6:50 PM

Lane Swimming Bubble Buddies

Lane swimming will be increased to include swimmers 'bubble buddies' on Tuesday, October 13 at both the Kelowna Family Y and H2O. Up to four people will be allowed to circle swim in a single lane provided they are in each other's bubbles.

Please reference the Pool and Aquatic Services FAQ for instructions on how to book with your bubble buddies and updated safety guidelines.

We've had a few inquiries into the safety of pools and we want to assure everyone that the local health authorities thoroughly researched any risks before giving the go-ahead for pools to reopen.

Child Minding and Zoned In Open

These services are accessible for members once again, with no need to reserve a timeslot. New procedures and policies will keep everyone safe and having fun. Please read the updated policies and procedures before your next visit to the Kelowna Family Y or H2O.

Pickleball is coming back!

Pickleball will be returning with new rules to the Kelowna Family Y, starting on October 19. Members who want to participate will need to book a 30 minute time slot online for themselves and a playing partner from their bubble. Booking opens on October 12. Learn more


Updated September 10, 2020, 5:30 AM

Register for fall programs. Now open!

You can now register your child(ren) in fall programs and swim lessons! We cannot wait to serve your family once again. 

What you need to know

  • You can now register for fall programs online
  • Swim lesson participants at the Kelowna Family YMCA will not be automatically placed in the same time slot prior to our facility shut-down.
  • As per our existing swim lesson policies of one spot per child per week, please do not register for multiple swim lesson times. 
  • Child Minding, Zoned In and Swim Lessons begin September 28.
  • Child and youth programs begin October 19. 

Refer to the following resources for more details:

Swim Lessons FAQ
Pool Guidelines (in Aquatic FAQ)*
Child and Youth Services FAQ

*If you haven't set up your online program and membership account you can get started now. This new service will allow you to register for programs and swim lessons online. Remember to select "sign in" and then "forgot password" to activate your account. Your email address will be the one you use for your YMCA membership. Check with our member services staff if you are unsure which email is attached to your account.

Questions? Please email membership@ymcaokanagan.ca or call 250-491-9622.


Updated August 28, 2020, 3:35 PM

New online health screening tool

Get to your workout faster by completing the 3-question screening process ahead of time online! Just answer the questions on your handheld device and show the green screen to the staff member who greets you. Complete self-assessment

Fall programs coming soon

Our teams have been working diligently to design fall programs that balance the need for children to remain active, social and engaged, while also keeping extra safety precautions in mind to prevent the spread of respiratory illnesses this fall. We expect to be able to offer these new and improved programs as follows:

  • Child minding and swim lessons to begin September 28
  • Child and youth programs to begin October 19

Stay tuned for more details coming soon. You will be able to begin registering for these programs starting early September.

In the meantime, you can access or set up your online registration account to prepare. It's possible that an account for you already exists, so please read instructions on top of page to avoid creating a duplicate account.

Questions? Please email membership@ymcaokanagan.ca or call 250-491-9622.


Updated August 10, 2020, 6:00 AM

Our pools are now open!

Our pools are now open at both the Kelowna Family YMCA and H2O Adventure + Fitness Centre. We are happy to once again be able to offer this valued service to our community members. 

The following are some key highlights to note before your next pool visit: 

  • Registration for aquafit and lane swimming is now open. Members will be required to book online. We recommend setting up your account now, if you don't have one already, so you are ready to book! For all public lane swimming bookings, please call us at 250-491-9622 to reserve a spot. 
  • View our detailed pool schedules
  • Find out what you need to know about your next pool visit on our Aquatic FAQ
  • All members and the public will be required to follow our pool guidelines
  • We will soon require all members and guests to complete a digital Self-Serve Health Screening Questionnaire prior to entering your Y or H2O centre. Stay tuned for more details coming soon! 

For these details and more, please refer to our updated Frequently Asked Questions (FAQ).

If you have further questions, please email membership@ymcaokanagan.ca or call 250-491-9622.


Updated August 1, 2020, 12:55 AM

Pools opening soon!

Your YMCA and H2O pools are opening August 10, and we want you to feel equipped with the details you'll need for your next visit.

The following are some updates to help you prepare:

  • Registration for aquafit and lane swimming will open August 3. We recommend setting up your account now, if you don't have one already, so you are ready for online registration.
  • View our detailed pool schedules
  • Find out what you need to know about your next pool visit on our Aquatic FAQ
  • All members and the public will be required to follow our pool guidelines

For these details and more, please refer to our updated Frequently Asked Questions (FAQ).

If you have further questions, please email membership@ymcaokanagan.ca or call 250-491-9622.


Updated July 9, 2020, 8:45 AM

Your YMCA and H2O centres are open and ready to serve you!

For all of our health and fitness members, we want to thank you for making our first week open a great experience. We were pleased to see so many of the faces we missed with members stopping in to say hello, ask questions and fit in some healthy activity. We couldn't be happier to welcome you back!

The following are a few key details we would like to highlight about your Y:

  • We expect to reopen our pools August 10! More details coming soon.
  • Summer camps and programs are available for members and non-members ages 5–14.
  • You do not need to book a time slot to visit your YMCA operated centre (unless you are attending a group fitness class).
  • Virtual and in-person group fitness classes are available. Learn more and register. 
  • Our hours of operations have changed slightly and can be found on our homepage
  • Membership payments will be reactivated July 15 and will come out on your regular scheduled payment date. 
  • Our YMCA and H2O centres are accepting drop-ins and new members. 
  • We are here for you! As a local charity, financial assistance is available to those most impacted by this pandemic. Ask us how we can help. 

You can get a feel for what to expect at our three health and fitness centres — the Kelowna Family Y, Kelowna Downtown Y and H2O Adventure + Fitness Centre — by watching this 'Welcome Back' video and reading our Frequently Asked Questions (FAQ). Stay tuned for details on our Phase 2 reopening (including pools).

We hope to see you soon! And if you have any questions, please drop in for a visit or reach out to us at membership@ymcaokanagan.ca or 250-491-9622.


Updated June 29, 2020, 5:30 AM

Welcome back! Our health and fitness centres are open!

As part of the YMCA’s Phase 1 reopening plans, the health and fitness facilities at the Kelowna Family YMCA, H2O Adventure + Fitness Centre and the Downtown YMCA are now open.

The first phase of the YMCA’s reopening will enable members and the public to gradually return to their exercise routines. The swimming pools remain closed at this time.

With new safety standards and cleaning practices in place to protect the health of Y members, staff and community, some health & fitness services and equipment will be available, and others will have to wait.

Membership payments will not be resuming until July 15.

For more detailed information on what you need to know prior to your next visit, please see the updated Frequently Asked Questions page.

A limited group fitness schedule is starting on July 9, and you are welcome to reserve your spot in an in-person or virtual session.

If you still have questions please reach out to us at membership@ymcaokanagan.ca or by calling 250-491-9622 ext 1.


Updated June 23, 2020, 4:30 PM

Welcome Back Soon! Reopening Monday.

Our health and fitness centres are reopening Monday (June 29, 2020) and we are so looking forward to seeing you soon.

Although your experience may feel a little different, we assure you that your YMCA will still provide the welcoming and encouraging environment you have come to know and love. 

Upon opening on June 29, each of our Y operated health and fitness centres will operate under modified hours as follows:  

  • Monday to Friday from 5:30am to 9:00pm
  • Saturday and Sunday from 9:00am to 5:00pm
  • Statutory Holidays from 9:00am to 5:00pm
Even though we are opening June 29, member payments will not be resuming until July 15.
 
Our updated Frequently Asked Questions (FAQ) page will help provide answers regarding what to expect upon your first visit back to your Y. 

However, if you have further questions please reach out to us at membership@ymcaokanagan.ca or by calling 250-491-9622 ext 1.  

Remember, we're healthier together! See you soon!


Updated June 5, 2020, 5:00 PM

Exciting news! Date set for phased reopening.

We will be reopening our health and fitness centres at the end of June and we can’t wait to welcome our Y community members back.

Our phased reopening will begin with health and fitness spaces Phase 1 reopen date of June 29, 2020We hope to be able to open limited access to the swimming pools in late July or Early August.

Your YMCA will look and feel a bit different when you return. Necessary safeguards will be in place; some things will be available and some things will have to wait. But some things never change: your YMCA will always be a welcoming, safe space full of caring staff waiting to serve you.

Even though we are opening June 29, member payments will not be resuming until July 15.

Our Frequently Asked Questions (FAQ) page will be updated weekly and we'll keep you informed on what you can expect prior to our reopening.

After June 8, membership inquiries can be sent through membership@ymcaokanagan.ca or by calling 250-491-9622 ext 1.  We will have staff returning at that time to assist you.

Remember, we're healthier together! See you soon!


Updated May 15, 2020, 2:45 PM

YMCAs Re-Opening Soon

The YMCA of Okanagan learned this morning that Interior Health Authority has lifted the order which will allow gyms and fitness centres to resume operations next week.

“We are excited and looking forward to welcoming back members of the community, however before doing so, our primary objective is to ensure the safety and health of our members, staff and volunteers,” says Sharon Peterson, YMCA CEO. “We are working hard on plans that comply with the Provincial Health Office protocols, as well as extra precautions and safeguards against the spread of COVID-19, so our re-opening is safe, efficient and gives the quality experience our community members have come to expect from the Y”.

A phased re-opening of the Kelowna Family Y, H2O Adventure + Fitness Centre and the Downtown Y, beginning with health and fitness, will be determined in collaboration with the City of Kelowna and an announcement will be made as soon as possible.

“We sincerely thank everyone for their patience and understanding,” says Peterson. “Your YMCA will look and feel a bit different when we re-open, some things will be available and some things will have to wait, but some things won’t change – your YMCA will be welcoming, safe and nimble – particularly as we work together as a community to rebound from self-isolating.”

The YMCA will continue to offer virtual resources to keep families active, engaged and connected until their doors re-open, all of which are accessible through this website.


Updated May 15, 2020, 8:30 AM

YMCA plans to offer Summer Camps

The YMCA of Okanagan is planning to offer summer day camps if permitted and continues to follow the guidance and recommendations of Provincial health officials. A complete listing of summer camps, how to register, and the latest updates will be posted June 1 on the camp page.

“We understand that parents returning to work under BC’s restart program need care and healthy activities for their children during the summer months”, says Kelley Taylor, YMCA VP of Health Fitness & Aquatics. “The YMCA continues to monitor, adapt and plan in accordance with health authorities as the safety of children and our staff is our number one priority. We are weighing the steps to open and reduce risks including lowering camp capacities, reviewing activities and the space where they run to adhere to physical distancing directives — all while offering a memorable summer-camp experience.”

Refunds will be issued if any YMCA camp is cancelled or if you decide that your child is unable to attend.


Updated May 8, 2020, 12:50 PM

Although most of our doors may be temporarily closed, our heart for the community is wide open.

Community doesn’t stop. Through the last two centuries’ biggest challenges, the YMCA has been there for people to get the support they need, be healthy and to remain connected. We’ve modified many of our vital services so you can continue to grow and thrive while staying home to fight the pandemic.

The following is a list of some of the services your Y is currently providing:

In addition, we are also actively reaching out to our most vulnerable populations including our senior members, young parents, and at-risk children and youth to ensure they aren’t feeling isolated and that their basic needs are met.

BC’s COVID-19 Restart Plan

With BC's Restart Plan announced by the Premier, your YMCA is hard at work developing the best and safest re-open plan for all concerned. Dr. Henry confirmed that gyms and community centres are higher risk and will not be part of the Governments Phase 2 re-opening strategy. More likely they will be part of Phase 3 (June–Sept), once plans are in place, clear guidelines to open safely have been established, and if transmission rates remain low or in decline.

Therefore, we will not be opening our centres yet, but will continue to provide as many virtual services as possible in the meantime. Please know the physical and mental health of our community is, and always will be, our top priority.

We will continue to be here for you.

Now, and once our services resume, we assure you that we will continue to be here for you. Our financial assistance program will be available to support those most impacted by this crisis so there are no barriers for you and your family to come back to the YMCA community you know and love.

Help us fight this fight.

For those who are able, we ask that you consider donating to ensure we can continue our vital work. Learn more

Thank you!

We truly appreciate each of you and can’t wait to welcome you back when it is safe to do so.


Updated April 2, 2020, 12:55 PM

Essential Services Child Care

The YMCA of Okanagan plans to provide child care for essential service workers in our community with children ages 0–12. If you are an essential service worker in Penticton, please fill out this survey to indicate that you require care.

We are also providing child care for essential workers in Kelowna and are reaching out to our current families and those on the waiting list.

Virtual Services

We're continuing to respond to our community's most urgent needs by adapting some of our programs and services to operate online.

Program Registration

Due to the closing of our three YMCA operated Health, Fitness and Aquatic Centres, our program and summer camp registration dates have been postponed until further notice. We will keep you informed on new program registration dates once we know more.

Facility Maintenance

For your convenience, we are taking advantage of this time that our centres are closed by completing necessary annual facility maintenance now, instead during our usual shut down period in August and September. This way we are ready to welcome you back to well-maintained facilities that sparkle like new once we are able to re-open our doors.


Updated March 20, 2020, 6:55 PM

Thank you for the overwhelming support we’ve received this week. It’s truly inspiring how dedicated our community has been in helping our vulnerable populations during this uncertain time.

To help you better understand how the YMCA is responding to this situation, we are encouraging everyone to review our detailed FAQ pages:

You can navigate these FAQs through the sidebar (desktop) or twirl-down menu (mobile).

The following YMCA programs will continue to run:

We want to extend our sincerest thank you to all our members and supporters. The outpour of love, gratefulness and positive responses we have received has been humbling.

Many members have said that they want the YMCA to continue taking their fees––rather than put memberships on hold––because we are a valued charity dedicated to strengthening communities. We will put all memberships on hold and instead, we invite those interested in giving back to make a donation so the Y can continue its important work. (Your gift is eligible for a tax receipt.)

Thank you to everyone for doing their part in keeping our community healthy and remaining positive.


Updated March 16, 2020, 5:30 PM

YMCA of Okanagan Announces Temporary Closures

As of today, Monday, March 16, in compliance with BC Health Official mandate to limit group sizes to 50 people and aggressively manage physical distancing in public places to prevent community spread of the COVID–19 virus, the YMCA of Okanagan is taking the necessary step to temporarily close the following centres:

  • Kelowna Family YMCA
  • Kelowna Downtown YMCA
  • H2O Adventure + Fitness Centre

All memberships will be placed on hold immediately and no further payments will be taken until YMCA of Okanagan resumes services. For any children registered in a paid program that has been cancelled, a credit will be placed on account for program fees affected by the closure. Refunds will be issued on request.

This decision is not made lightly, as it directly affects over 17,000 members, program, and camp participants, plus several hundred staff and volunteers. As a ‘people first’ organization, we will be doing our best to support our teams through this transition period.

Unless otherwise directed by the Ministry of Health, we plan to continue essential services, including licensed and un-licensed child care, to ensure those who need to work are provided safe, quality care for their children. Locations include:

  • Kelowna Family YMCA - Spring Break Camp
  • Little Scholars
  • Kelowna Secondary School
  • Queens Park – Penticton
  • Mission Creek Alliance Church – Spring Break Camp

We will be using our website, ymcaokanagan.ca/COVID19 and social media channels for updates and, when the time comes, to deliver a reopening timeline.

Questions? Please review information posted here first; if you are unable to find the answer you need, contact hello@ymcaokanagan.ca.


Updated March 13, 2020, 4:00 PM 

All YMCA of Okanagan recreation facilities remain open.

All YMCA of Okanagan recreation facilities remain open. However, as of March 14 saunas and steam rooms at H2O Adventure + Fitness Centre and Kelowna Family YMCA will be closed and access to the pools will be limited to under 250 people to comply with BC's Provincial Health Officer direction as a result of the COVID-19 (coronavirus) pandemic. We don’t expect these limits to significantly affect access.

Over the next week, group fitness classes will be reducing in size to allow for recommended social distancing – ensuring arms reach between class participants.

We care deeply about the health and well-being of our Y Community members. We know the YMCA is an integral part of life for many in our community, and with the necessary precautions and collective vigilance, our intent is to continue to provide important services. We also know you will act to protect yourself and our communities, and we trust you to use your best judgment, especially if you are a part of a high-risk population. 

The provincial and federal response to the global COVID-19 (Coronavirus) issue changes daily, even hourly. Please check back for updates on YMCA closures and cancellations.


March 6, 2020, 3:30 PM

Help prevent the spread of respiratory illness.

At the YMCA, we care deeply about the health and wellbeing of our community members. In light of growing concerns about spreading incidents of Coronavirus (COVID-19), we wanted to assure you that we are closely monitoring information from the BC Centre for Disease Control related to this respiratory illness and will follow their guidelines to help keep our facilities clean and our communities safe.

Here are a few things we can all do to reduce the risk of illness (general flu prevention measures recommended by BC CDC and local health officials):

  • Wash your hands frequently for at least 20 seconds using soap and water.
  • If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
  • Do not touch your face/eyes/mouth with unwashed hands.
  • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
  • Stay home when you are ill.
  • Regularly clean and disinfect frequently touched surfaces. We recommend all Y members wipe down equipment BEFORE and AFTER use.

If you are concerned about respiratory symptoms, you should stay home and call your health-care provider or 8-1-1 to discuss any need for testing and follow up.

For more information please visit bccdc.ca.

As always, our highest priority is the health and safety of you and your families. We will continue to monitor the situation and provide any necessary updates.